08.00 – 08.45 Registration, Breakfast & Networking
08.45 – 08.50 Welcome: Jane Forbes – pro-manchester Chair
08.50 – 09.10 Diversity in AI: Hanan Salam - AI Mergence & Women in AI
Hanan Salam is a co-founder of Women in AI. The Mission … “We want to close the gender gap in the field of Artificial Intelligence and help companies and events source more female experts in AI.” Hanan will talk about how it all came together and the story so far.
09.10 – 09.30 Digital Strategy in Greater Manchester: Baron Frankal - MAG, Andrew James – University of Manchester, Phil Swan - GMCA, Vimla Apadoo - DWP
Digital strategy is a key component in the formulation of Industrial Policy for the city region. In this panel session we will review the critical importance of infrastructure, education, skills and training .
We ask “Is the city doing enough to ensure Manchester stays ahead of the race in the smart city challenge?”
09.30 – 09.50 Silent Talker - AI Psychological Profiling: Keeley Crockett – Manchester Metropolitan University
Silent Talker is a pioneering psychological profiling system which was developed by the UK's leading experts in Behavioural Neuroscience and Artificial Intelligence.
Designed for use in natural conversation, Silent Talker combines image processing and artificial intelligence to classify multiple visible signals of the head and face during verbal communication. From analysis, the system produces an accurate and comprehensive time-based profile of a subject’s psychological state.
What could this mean for local and national security? How could it benefit military and territorial protection? How could it be incorporated into a natural business environment? Keeley Crockett will develop the options and the way ahead.
09.50 – 10.10 Artificial Intelligence - The Ethical imperative: Mike Ryan Fusion Futures and Rob Hyde – MSA
The world is buzzing with noise about AI. PWC, in a recent report, sized the global market at a ‘conservative’ $1.7 trillion over the next decade. Companies House reports a new AI start up registering in the UK every day.
Many involved in AI development are already sensing uncontrolled disruption may not be socially desirable in the near future. Google have established an ethical offshoot to monitor and advise it on the right ways to grow. Microsoft are also fearful of the impact a ‘no holes barred’ AI race could cause.
What should the checks and balances be? Should ethical values be instilled in the process to ensure we don’t do something we later regret? Can humans remain in control and avoid total displacement. Mike Ryan and Bob Hyde will consider the options to avoid those “I am sorry Dave” moments in the world ahead.
10.10 – 10.30 AI & Robotics - Threat or Thrill: Debra Howcroft - Alliance Manchester Business School, Tony Dundon – Alliance Manchester Business School, Shane Williams – UBS Smartwealth
A future world with AI and robots can be a threat or a thrill to human experience in the future. Fears of widespread job displacement have led to discussions about the provision of a basic income for all. Advances in health and welfare suggest “humanoid” interaction could be the solution to care for the ageing in the years to come.
Our panel will review the options as we move forward. Should we be concerned about the threats to employment or accept the thrill of technological advancement will be the solution for many if not all?
10.30 – 10.50 Artificial Intelligence and the Cognitive Revolution – the next frontier? Simon Robinson - Erpaas
Artificial Intelligence is at the core of the 4th Industrial Revolution. ERPaaS is harnessing it’s power today. Intelligent platform and cognitive applications help organisations capitalise on their two biggest assets, data and people knowledge.
AI and machine learning is set to be the next big thing to impact in business functions from HR, to finance, procurement and services.
Reports suggest nearly one fifth of finance functions are already investing in this technology. Can you afford not to find out about the potential rewards?
Simon Robinson will review the problems and processes of successful implementation.
10.50 – 11.10 Introducing AI & automation into professional services firms: Paul Knight – Mills & Reeve
The ability for an AI system to understand huge volumes of information and learn from experience has developed concerns that many jobs will go in the future. Efficiency and frictionless systems are the basics of disruptors to traditional business.
Paul Knight from Mills & Reeve will talk about the challenges and lessons learnt from beginning to introduce AI and Automation into an established professional services firm.
11.10 – 11.30 Coffee Break
11.30 – 11.50 Customer Engagement or Customer Alienation?: Mark St John Qualter - RBS
Customer Engagement or Customer Alienation? Mark is “Leading the Artificial Intelligence capability in Commercial & Private Banking” at RBS. It’s a great job with many implications for banking in the future. In this session, Mark will discuss the challenge of change and explain why it is so critically important to get it right.
Change will impact the organisation in many directions. From regulation, through structure, to personnel and of course customer interaction.
Customers have to be engaged in and with the process of change. At the moment, NatWest is testing an artificial intelligence-powered “digital human” called Cora that will converse with customers in branches and on line. The initial reactions to Cora have been incredibly positive, as Mark will explain.
11.50 – 12.10 Security in Banking: Adam Hosker – Hello Soda, Brian Donegan – Isle of Man Government, Simon Carter - Together, Louis-James Davies – VST Enterprises
Big data, data mining and neural networks have been around for some time. The growth of social media and the acceleration of other forms of data capture have meant “Big Data”has become “Huge Data”.
Advances in computing speeds, bandwidths and capacities together with the fall in processing costs have made it easier and cheaper to deal with the data.
Add to the mix, the growth in cloud management and data storage and the perfect trilogy is complete.
Businesses and Banks are able to profile risk in dimensions and with speeds of which we could previously only dream. Our panel of experts will discuss security in banking and review the operational and human costs involved.
12.10 – 12.30 Responsible AI: Rob McCargow, PwC
Rob's keynote will focus on the issues relating to the impact of automation on the economy; in particular how it'll impact certain sectors. He'll share insights on how organisations can harness the opportunities AI presents, whilst ensuring that the benefits are equitably and responsibly spread across society.
12.30 – 12.50 Technology changing the face of Healthcare: Lee Dentith, Now Healthcare Group, Cat Jones Apadmi.
“The robot will see you now” may become the welcome across high street surgeries in the future. In this (panel) session we consider how technology in terms of robotics and AI is changing the face of healthcare.
Robots in surgery, diagnostics by AI, TechBots on the ward, all may herald the change. Real time monitoring of patient conditions is already becoming part of our lives through devices from FitBit and the Apple Watch.
With a remote controlled robot, such as the ones developed by Anybots Inc care bots can interact with patients, check on their living conditions and preview the need for further appointments.
With “Companions Bots” robot companions can serve as a social partner in order to alleviate loneliness or treat mental health issues. Many examples already exist. Some even have touch sensors, cameras and microphones. Owners can get into discussions with them, remind them about their medications or provide alerts in the event of a medical emergency.
Yes technology is changing the face of healthcare, in this session we will understand just how!
12.50 – 13.10 Immersive Experiences, AR, VR & MR: - Annie O’Toole – Draw & Code
Annie O’Toole is at the forefront of immersive technology. First entering the tech sector via her own start-up consultancy and late with an e-commerce business focused on crowd-funded tech. Now, five years later, Annie is more immersed in technology than ever. Specialising in the growth and scale of tech startups, Annie has become a vital part of Draw & Code, a globally recognised immersive technology studio in Liverpool.
Annie works with founders to continuously push the boundaries of AR, VR, MR and XR on an international stage. Annie will share her experience and highlight what these technologies could offer your business.
13.10 – 13.30 Growing your business in tech: Adam Hosker – Hello Soda, Brian Donegan – Isle of Man Government, Doug Ward - NODE, Louis-James Davies – VST Enterprises
Manchester has a significant and growing tech sector with great successes to date. Growing a business in tech faces the challenges of high paced rate of tech change, with potential for rapid competitor disruption. Recruitment difficulties abound. Retention can often be a challenge.
Once product viability is established, achieving scale can be difficult. Funding is never easy with an alphabet round of series funding involved.
Balance burn rates with budgets in the race to financial “independence” must be a priority of timing. Not all new borns will become unicorns or “decacorns.”
In this panel session we will learn from our great panel of experts about “How they did it”. Brian Donegan will explain how local government can create the right environment to incubate success.
13.30 - 15.00 Networking Lunch